Prices quoted are per room per night and include, VAT charged at the prevailing rate.

Arrival – Check Out Times

Check-in times: Third Party bookings – 3.00pm (can drop luggage off from 12.00pm) Direct bookings – 2.00pm (Can drop luggage off from 11.00am) Checkout is 12:00am. Please let us know if you require a check-in or check-out at different times and we will do our utmost to accommodate your request.

Deposits

For booking of 4 days or longer a 30% non refundable deposit will be taken at the time of booking the remaining 70% will be required 14 days before arrival.
This deposit secures the room.

Cancellations

Please note that whilst we will make every effort to re-let accommodation when cancelled. If cancelled 14 days before date of arrival, no fee will be charged. If cancelled later in the 14 day period, 100% of the reservation will be charged. In case of no-show, the total price of the reservation will be charged. We strongly advise guests to take out travel insurance in case of cancellation due to unforeseen circumstances to cover cases such as- bereavement, medical appointments, medical conditions, illness, adverse weather conditions etc to include all guests on the booking
Cancellations can only be accepted in writing either by post or email, your room is NOT cancelled until you receive a cancellation letter from Eladia Suites.
Individual booking policy – Cancellation Policy 14 days (12.00 mid day) in writing.
Amendments or Cancellations by the property
Should the property for reasons beyond its control need to change a booking/room, then it will use all reasonable endeavours to offer the client alternative comparable facilities at no additional cost or liability. In these circumstances the client may accept or decide to cancel the contract, and accept the return of the deposit and any other monies paid in advance. This is the limit of the property responsibility.

Payments

Payment can be made using bank transfer or cash.
No Pet/Animal Policy
We do not accept pets at Eladia Suites.

Lost Property

We have a minimum handling charge of 10€ for returning guest property, plus postal charges.
If not claimed we hold property for a period of 14 days. It will then be passed to a local charity shop.
Eladia Suites does not accept liability for any lost, stolen or damaged items.

Damages

We also ask that guests refrain from bringing takeaway food in to their rooms due to the risk of spillage and unpleasant, lingering odours. Any damage caused by spillage will be charged.
Any other damages will be charged accordingly.

Parking

Please note we unfortunately do not have private parking. There is on street parking which is a short walk away and we use this ourselves throughout summer. Parking is free in the car park.

 Breakages

We reserve the right to charge for breakages and/or damages to Eladia Suites, against the card held for payment. Persons making the booking will be held responsible for any damages.

Smoking

Please Note: From 1st July 2007, we are required by law to go “smoke free” and guests will no longer be able to smoke. As accommodation providers we could be fined up to €2500 if we fail to enforce these laws. Regrettably, anyone who has been found to be smoking indoors will be liable to a cleaning charge of up to €300, payable against the credit card held to cover the booking. You are deemed to have accepted these terms and conditions by reserving a room.

Additional Information

• Check-in times: Third Party bookings – 3.00pm (can drop luggage off from 12.00pm)  Direct bookings – 2.00pm (Can drop luggage off from 09.00am) Checkout is 12:00am.
• Pets: Unfortunately, we do not allow any pets.
• Special requests. Should you have a special request that can’t be facilitated through the online booking system, please contact us.
• Office hours.  We are open from 9am to 9pm every day.
• WiFi is available free throughout the property.